I changed my Assignments, Checklists or Captions on the web app and I don't see the updated items in the mobile app.

I changed my Assignments, Checklists or Captions on the web app and I don't see the updated items in the mobile app.

I changed my Assignments, Checklists or Captions on the web app and I don't see the updated items in the mobile app.

Updated or new Assignments, updated Checklists or Captions are only refreshed on the mobile app when it is launched (and has a network connection).

If you are currently using the mobile app, put it in the background and launch it again and those items will get updated.

    • Related Articles

    • I don't see my assignment(s) in the mobile app

      If the assignment already exists in realquantum web but is not showing up for you in the mobile app, check the following from the web app: Are you listed as an appraiser assigned to the assignment? Open the Assignment Click Appraisal Scope from the ...

    • Customize and Use Photo Captions

      Customize preset photo captions Create preset captions you can easily select and apply to photos taken with the mobile app. Photo Captions can be edited and are managed in the web app. Click here to learn how. Photo Captions print directly below the ...

    • Use the mobile app on an inspection

      This is a simple guide for first-time users of the Realquantum mobile app.   Photos, Notes, and Sketches applied to an assignment in the mobile app will automatically sync with realquantum web. To get started, you must open or create an assignment ...

    • Mobile to Web App - Find Mobile Exhibits in Realquantum Web

      When you use the mobile app, all photos, notes, and sketches will automatically sync to the web app.   This article covers how the sync works and where/how to access everything once it's in the web app. How the Sync works The Mobile and Web apps ...

    • Work with Properties and Assignments in the Mobile App

      To use the mobile app on an inspection, make sure you have the assignment open that is associated with the correct subject property. You can create both property and assignment records directly from the mobile app.   Create properties and assignments ...